Resources · Glossary

The words behind outbound, defined plainly.

What each term means, why it matters to a revenue team, and what to watch for.

  • Answering machine detection

    What answering machine detection measures, why its decisions are probabilistic, and how bad tuning wastes rep time or hides live conversations.

  • Buying intent

    Buying intent data is useful only when it shows what a company is doing now, not when a score pretends to know what it might do next.

  • Catch-all domain

    A catch-all domain verdict means the domain accepts address checks without confirming a mailbox.

  • Connect rate

    Why connect rate matters more than dial volume when measuring outbound calling.

  • Domain reputation

    Domain reputation is built slowly, lost quickly, and weakened when your mailboxes share a sending pool with strangers.

  • Email authentication

    What SPF, DKIM and DMARC actually assert, and how misconfiguration can quietly stop an outbound campaign.

  • Email bounce rate

    What email bounce rate measures, how hard and soft bounces differ, and why bad address data can damage sending reputation beyond a single campaign.

  • Email deliverability

    Email deliverability is an outcome of reputation, volume control and mailbox health, not a setting you turn on.

  • Email verification

    A practical guide to email verification verdicts, catch-all domains, freshness windows, and why one provider cannot carry the whole decision.

  • Email warmup

    What email warmup controls, why shared pools hide mailbox risk, and how per-mailbox reputation should be managed.

  • Ideal customer profile

    An ideal customer profile should be derived from closed-won deals, not written as a statement of who your team wishes would buy.

  • Inbox placement

    Why delivery does not mean a message reached the primary inbox or was seen.

  • Lead enrichment

    Lead enrichment is the process of adding and verifying company and contact data, not merely filling empty fields.

  • Sales sequence

    A sales sequence is a state machine, not a list of emails. Learn how prospect state, replies, testing, threading and launch controls fit together.

  • Sending limits

    Why published provider limits are not safe operating targets, and what sustainable outbound volume actually depends on.

  • Suppression list

    A suppression list is a safety system for outbound campaigns, not a cleanup file. Learn what it should block and why the forgotten categories matter.

See it on one record.

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